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We
have a thorough customer service program that has enabled
us to achieve one of the highest customer retention
rates in the industry.
All
members of our office staff are totally dedicated to our uncompromising
pledge of providing the highest quality
of customer service.
You
can be assured of a consistently high level of cleaning because
one of our five highly experienced supervisors
who is given personal responsibility for your account will
continually inspect your building at least two
times per month. One of our three courteous customer
service representatives will contact you by phone at
least one
time per month to ensure your continued satisfaction.
You
can also be assured of on-going personal contact and individualized
attention. One of our three knowledgeable
and detail-oriented account executives who is given personal
responsibility for your account will personally
visit your building in the daytime and interface with your
contact at least two
times per month. One of
our three courteous customer service representatives will
contact you by phone at least one time
per month to ensure
your continued satisfaction.
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